Service Alliance has achieved ISO 9001:2008 Quality and ISO 14001:2004 Environmental Management accreditations; providing assurance to our customers that our impact on the environment is being measured and improved.
We use the Green Achiever Scheme to improve our knowledge about environmental issues, and make changes and a difference to the environment as a whole. The scheme measures the sustainability performance of a business and demonstrates a quantifiable reduction that the business impacts on the environment.
The Service Alliance quality standard is maintained by frequent visits by one of our operations managers, the results of each visit are fed back into our compliance reports and performance focused KPI data.
Our commitment to a reliable service is supported by an effective management system that ensures service continuity during periods of absence, including sickness and staff holidays, maintaining zero down time and service interruption.
Our supplies of sustainable products are manufactured from within the UK and have been packaged and designed to minimise the effects of excessive waste.
We are also members of Constructionline, Chas and Building Confidence.
For further information on our quality certification contact Simon Hook at Service Alliance.